Customer support
We're here to help
Order problems, allergy questions, catering changes or feedback about a visit - reach us however you like.
Common questions
Before you get in touch
How long does an order take?
Everything is cooked to order, so allow 30–40 minutes from the moment you pay. Your confirmation email shows the exact pickup window.
Do you have vegetarian options?
Yes. Paneer tikka is on the line all day - velvety, golden-seared cubes of traditional Indian cheese - and it anchors the Paneer Bowl, Paneer Wrap, Paneer Tacos and Paneer Nachos. Chips & guacamole, the elote cup and the hash brown are made without meat too.
Can you handle allergies?
Tell us in the special request box on any order, or tell the team before you order in store. We change gloves and use clean utensils, but the kitchen handles dairy, wheat, soy and tree nuts, so we can't guarantee zero cross-contact.
Can I change or cancel an order?
Get in touch with the store right away with your order number. If it hasn't hit the grill yet we'll adjust or refund it on the spot.
Do you deliver?
Not directly yet - online ordering here is pickup only. Catering orders over 15 guests include delivery inside I-285.
Suppliers & vendors
Produce, packaging, equipment and delivery partners - send your line card and lead times to our purchasing team. We review new vendors monthly.